Friday, August 3, 2012

Ignore OnTimeRx Alarm Popups?


A New User wrote:  

"I  tried a few other apps and found OnTimeRx the best of the lot." 

My Reply: Always  pleased to hear that OTRx is “the best of the lot”!  
As a pharmacist, I’m passionate about adherence and we believe our software is a super solution, too.

User:  "I do not mind the ads unless they get in the way of some function buttons when they pop up.  I am in the habit of clicking on ads when using free programs to help the programmer make money.   Most of the pharmacy apps I’ve seen like Walgreens and CVS also advertise, and I understand that it’s the trade-off for using the program for free."

My Reply: This is true.  Ads have also provided a way to offer "free trials" and expose more users to our apps.  It's the way we have to do business these days.  
  
User:  "The pill time notifications can also be annoying when they come on right in the middle of doing something else, like texting.   and takes over my screen.  I always end up having to abort what I was working on, acknowledge the pill time notice and restart my previous activity.  The notices should be less intrusive."

My Reply:  Re: “annoying” pilltime popups… ;D  I hear you, but... It’s much too easy to ignore a less intrusive reminder and still forget to take the med.  We’ve found that “persistence pays off” and that’s why our alarms are more insistent.    You don’t actually have to stop what you’re doing and clear the alarms right then. 

User Tip:   Don’t tap the popup , just tap the phone's Back button to “ignore” the Dose Logging process.  

You’ll go back to the home screen and the OnTimeRx app will automatically alarm again in 15 min.  It's a feature that most of our users like a lot!  

I just tested this again to be sure…  and it works.  I was texting when my 7:30 alarm sounded.  Tapped Back then reopened my Text app and finished my msg. 
(BTW-  Tapping Back should take you back to the last open activity.  We’ll change this in our next revision…)

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